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Educated to degree level or equivalent knowledge and experience
Specialist technical knowledge evidenced through Microsoft Certified Professional qualifications or equivalent
Knowledge and Experience
Extensive knowledge of and experience with using a range of business intelligence tools
Extensive knowledge of and experience working with SQL databases and OLAP cubes
In depth knowledge of Microsoft Office products, in particular Excel
Experience of working under pressure on projects with high end-user expectations and within tight deadlines
Knowledge of current developments in IT
Evidence of continued professional development
Significant experience of successfully operating in a politically sensitive environment
Understanding of how analysis can be used to improve policy design and implementation at a national and sub-national level
Good knowledge of a range of analytical techniques and how they can be applied in a BI system
Skills and Capabilities
Strong technical skills, and the ability to apply these skills in a design environment
Ability to design complex systems ensuring a robust final solution meeting requirements from a range of stakeholders
The ability to work with others and develop strong collaborative networks
Strong interpersonal skills, including negotiation, influencing, conflict management and partnership working
The ability to make good decisions based on complex, ambiguous or partial information
The ability to think creatively and strategically
The ability to plan and prioritise work effectively, switching resources between priorities where necessary
Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
Ability to negotiate on difficult and controversial issues including performance and change.
Problem solving skills and ability to respond to sudden unexpected demands
Ability to analyse complex facts and situations and develop a range of options
Takes decisions on difficult and contentious issues where there may be a number of courses of action.
Strategic thinking – ability to anticipate and resolve problems before they arise
Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
Comprehensive experience of project principles
Free Job description Business Intelligence Reporting Developer job description
Develop strong working relationships across the national and local analytical teams and with users of the system, in particular Area Team colleagues, championing the use of the system to ensure efficient use of resources
Provide advice and training to the Analytical team and other users of the system, utilising technology eg Webex in an efficient manner
Prioritise tasks so that there is effective backup for individuals and a culture of shared responsibility whilst deadlines are consistently met
Ensure the system is appropriately documented
Participate in supplier relationships with IT support to deliver and maintain a suitable operating environment for the Business Intelligence platform
Key Job Specific Responsibilities
Improving quality and outcomes
Ensuring data quality and transparency within Information Governance guidelines
Developing reporting systems to allow data to tell a story
To ensure that leadership is central to the delivery of all activities
To work collaboratively across the matrix
To uphold organisational policies and principles on the promotion of equality
To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensure we meet our duty to uphold and promote equality
Partnership and cross boundary working
To form close relationships with national and regional directors to ensure that the Business Intelligence system is being used to support key programmes and policies.
To work closely with analytical services and information providers across the system,
To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes. Embedding this approach across the Directorate
Using insight and evidence for improvement
To use technology appropriately to improve decision making in support of core objectives.
To ensure that resources are focused on areas where they can have maximum impact
To develop excellent relationships with external providers of information and analysis and ensure alignment and fit
Developing an excellent organisation
To actively support the development of individuals and the team through appraisal, personal development planning, coaching and mentoring
To work in partnership with others and as part of cross directorate teams to deliver successful outcomes
Support the team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.
Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost effective manner.
Ensure the flexibility of the project if required to meet conflicting/changing requirements.
Responsible for the planning and organisation of training events/meetings. Ensuring communication tools are used to their maximum value for circulating the minutes, agenda and presentations in a timely manner.
Demonstrate effective stakeholder management across different departments and at all levels.
Support other project managers as and when required.
Take into account the impact of any change the projects will have on the business and oversee handover of any products to ensure full ownership and buy-in within the business
Ensure that projects maintain business focus, have clear authority and that the context, including risks, are actively managed in alignment with the strategic priorities
Financial and Physical Resources
Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities.
Contribute to budget setting decisions with the Head of Department.
Advise on the cost-effectiveness of alternate technologies which are considered as part of the system development
Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings for the Head of Department, Steering/Reference Groups and others as required.
Responsible for the development and delivery of products relating to Business Intelligence Data Warehouse system.
Provide a Business Intelligence data warehouse system incorporating data drawn from a range of data sources into an integrated system to support reporting and provide the basis for detailed analysis within the Analytical Teams and support data transparency
Implement/develop a fully integrated suite of management information (a “Single version of the truth”) covering activity, finance, performance metrics and outcomes to enable commissioning teams to operate effectively
Adhere to technical standards and locally defined conventions
Work with customers to understand their needs and design and implement solutions which meet business rules and illustrate an understanding of data. Presenting data in a variety of formats, accessible online wherever possible.
Ensuring existing systems are safely transitioned to a new environment whilst ensuring business continuity and the minimum disruption to users
Adhere to Information Governance standards whilst supporting the data transparency agenda