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Business Manager job description
Chief Executive job description
I. To achieve the Trust’s mission: To be the safest, most patient centred and efficient Trust
II. Providing strong visible leadership promoting a culture where patient care is, unequivocally, the priority for everyone, and through sound financial and business governance delivering key standards and targets.
III. Building long term relationships with health partners and closer links with patients and community leaders to deliver the Trust’s strategy.
IV. Accountable Officer for the Trust.
To lead by example and place our mission and values at the heart of everything we do:
To be the safest, most patient centred and efficient Trust
To monitor, review and improve systems and practices to deliver safe high quality patient care and to meet legal, NHS, and Care Quality Commission (CQC) requirements.
To promote services that are at the forefront of modern thinking and where the patient experience is of the highest quality. Pursue a progressive and inclusive approach to patient safety and clinical governance.
To encourage patient feedback and to ensure systems are in place that can capture and respond to patient views.
To promote an environment in which staff are encouraged to review and improve performance, practice and services to patients through training and development, audit, appraisal and peer review.
To provide inspirational, strong, visible and visionary leadership to the workforce to drive change and continuous improvement.
To drive the Trusts strategy ensuring it is underpinned by an annual and financially sound business plan and relevant supporting strategies e.g. estates, workforce and marketing.
To prepare for and secure authorisation as a Foundation Trust (FT) and ensure the Trust is able to comply with Monitor standards and regulations.
To review and evaluate present and future opportunities, threats and risks in the external environment and current and future strengths, weaknesses and risks to the Trust.
To manage the conduct and performance of the executive/senior management team and individuals in accordance with Board expectations and relevant policies and duties.
To lead the corporate management and strategic development of the Trust and ensure an operational structure is enabled to deliver key standards and targets.
• Proven effectiveness in leading a large complex business or organisation
• Proven effectiveness in influencing senior leadership colleagues across the public sectors including up to ministerial level
• Knowledge of and/or experience within the public sector
• A track record of appropriate and effective risk assessment and risk management, demonstrating an appetite for progress
Skills and Abilities
Proven effectiveness in:
• Analytical ability to assimilate large amounts of data from a variety of sources to identify risks, opportunities and trends
• Passionate about the measurement of achievement
• Ability to prioritise and drive achievement against those priorities
• Demonstrably inspiring and motivating leader
• Outstanding negotiating, influencing, consensus building skills
• A record of successful leadership through periods of rapid growth and/or organisational change
Communication and Relationships
• Excellent communication skills (written, verbal,oral) including experiencein public speaking and dealing with press / media
• Proven experience in building effective relationships with teams, stakeholders and partners
• Effective influencer / persuasive Patient / Customer Focus
• Track record of putting the patient / customer at the heart of the business
• Takes personal responsibility for the welfare of patients /customers
• Leads the patient /customer agenda from the front
• Actively incorporates patient / customer feedback in to business strategy
• Working within a highly regulated environment
• Strong sense of businessethics / personal integrity
To be a strong and visible advocate for Infection Prevention and Control to staff, patients and public. To work in close co-operation with the designated Director of Infection Prevention and Control (DIPC) to manage performance against the duties contained within the Hygiene code, and ensure the provision of a safe, clean patient care environment.
Communication and Relationships
To promote a culture of openness, involvement of and effective two way communication with stakeholders (staff, patients, FT Governors and Members, the wider community and partners) in all areas of the Trust’s activities including the review of services.
To seek opportunities to improve and enhance the business and reputation by influencing and building stronger relationships with partners (including local and national political and regulatory stakeholders).
To promote a culture of fairness, equality and openness through effective two way
communications and continuous staff development.
To ensure resources are effectively and efficiently deployed.
To establish strong systems for performance management, focused on the prioritisation and measurement of achievement and continuous improvement in the delivery of services
To monitor Trust and Hospital performance against activity plans, standards, targets and budgets and intervene and take corrective action where appropriate.
To put in place and review plans for managing peaks in demand e.g. during winter and
To analyse data and identify and report key risks and trends, taking rapid remedial action
To ensure that the Board is given the advice and information necessary to perform its duties, and that the business of the Board is properly conducted.
To establish systems of control and limits of delegation, and provide the Board with regular assurance on their effectiveness.
To work with Board members in developing and promoting the Trust’s vision, values, aims and strategic objectives.
To manage the Trust in accordance with its values and objectives and the general policies and specific decisions of the Board and ensure that all activities are directed towards the achievement of these.
To ensure Trust activities are conducted in accordance with best practice, statute and regulatory requirements in all matters including financial, governance, legal and clinical related issues. This includes meeting health and safety regulations and standards, business standards e.g. Standing Financial Instructions, and working towards eliminating clinical and