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If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.
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The primary role is to investigate, negotiate and settle claims within an agreed authority level in line with company philosophies and procedures, whilst providing a high standard of customer service.
Drive down the cost of claims whilst delivering a high standard of customer service.
Manage claims proactively.
Notify new claims and accurately validate cover.
Carry out claim investigations to determine liability, causation and exposure share.
Value personal injury (PI) claims and calculate accurately any claim for special damages.
Negotiate third party costs.
Manage diary pro actively.
Experience in the handling of Noise Induced Deafness and Vibration White Finger claims (injury as a result of power tools) would be desirable.
Alternatively a minimum of 3 years personal injury experience or relevant equivalent experience would be required.
Educated to an A level standard or relevant equivalent experience.
Progression towards your professional qualifications would be desirable.
We are looking for an enthusiastic, positive person who has a desire to deal with disease claims.
The successful candidate must be a good team player and willing to assist others as and when required. You will be able to demonstrate strong organisation and communication skills.
Free job description Claims Officer
Technical Skills Claims Officer Job description
You must be able to demonstrate a good understanding of policy liability as well as regulatory requirements in relation to employer's liability claims.
You will need to be able to work under pressure and prioritise workloads to achieve plan.
You must be able to work on your own and as part of a team to deliver results.