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If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.
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Processing requests from external organisations/individuals as instructed using established processes
Answering of phones when necessary and dealing with enquiries or take messages and pass to the appropriate person to respond
Opening of Directorate mail (as directed) when necessary, some maybe of a confidential nature
Co-ordinate the meeting room bookings
To work collaboratively with the Corporate Affairs administration team to help deliver an efficient and effective service
Help facilitate meetings under supervision
To demonstrate through your work your understanding and knowledge of software packages which include basic office software, website design packages and software development kits.
To contribute to the on-going digital development
To gain an understanding of the work of the teams and of the company as a whole, and actively contribute your ideas for the improvement of service provision
To ensure own actions contribute to the maintenance of a quality service provision
To be responsible for the self-development of skills and competencies through participation in training and development activities and to maintain up to date technical and professional knowledge relevant to the post
To participate in the performance appraisal system and to undertake any identified training and development related to the post
To develop and maintain effective working relationships with colleagues.
Qualification in the field of Computer technology/ Website / Digital media
KNOWLEDGE/SKILLS and COMPETENCIES
At least one year’s previous experience of working in a fast paced environment
Understanding and competent in Microsoft office
Understanding of the role
Good interpersonal skills
Ability to work using own initiative
Evidence of working well in a team and being an effective team player
Good organisational skills
Ability to work to deadlines
Happy to work in changing fast paced environment with conflicting deadlines and priorities
Experience of evaluating information and identifying key issues
Experience of problem solving
Evidence of presenting data in a meaningful way
Experience of working with staff at different levels and from different backgrounds
Aware of the range of emotions in self and others
Shows respect for others feelings, views and circumstances
Has a range of mechanisms for dealing with stress, can recognise when to use them and does so
Has a realistic knowledge of personal strengths and areas for development
Can demonstrate flexibility of approach
Confident, positive and friendly approach when dealing with colleagues and customers
Team worker with the ability to work flexibly with colleagues
Free Job description Digitial Administration Assistant
To assist in digital development working closely with the communications, engagement and marketing department to provide an efficient and effective administration support service to the team.
Provide a comprehensive confidential admin support service to the Executive PA team
Creating and maintaining webpages on both internal and external websites using content management systems and troubleshooting problems
Assist in the set up, development and on-going improvement of information leaflet database
To coordinate the Freedom of Information process, act as administrator for the online filing of these and the upload the final disclosure logs in accordance with guidance and compliance.
Undertaking of routine clerical duties such as distributing and despatching mail, photocopying, faxing, responding to emails