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"I couldn`t put it down from start to finish...Some of these stories are fascinating, some sad and some just downright funny. I thoroughly recommended it anyone whether interested in Human Resources or not!"

 

"A really funny and interesting read .... great insight into the wierd and wonderful world of HR ..."

 

"Amusing and informative. A recommended read for anyone interested in a career in Human Resources. "

 

"Entertaining reading and one that anyone in the field of HR will be vale to instantly relate too! "

 

If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.

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Digital Administrator Job Description

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Job Summary

Main responsibilities-Digital Administrator Job Description

Knowledge, Skills and Abilities-Digital Administrator Job Description

Digital Administrator Job Description

To provide a comprehensive administrative service to the clinical administration department whist working effectively with Consultants, Pathway Coordinators, Appointments Team, Admissions Team, Ward clerks.

Principle Duties

1. To manage sensitive patient information

2. To scan documentation

3. Upload digital transcription

4. Proactively communicate bottlenecks within the system to Team members and work together to rectify issues

 

1. Upload letters from the by using the digital transcription service as part of the letter generation process

 

.2. Ensure to best ability Patient Demographics and Spelling are accurate with PMI (Patient Master Index).  Ensure the general use of English language is accurate throughout the letter.

 

3. Ensure that missing dictation are checked against the sound file before passing to Pathway Administrator.

 

4. Responsible for Scanning and attaching correspondence to the relevant patients electronic record in a timely manner

 

5. Pull any specific notes requested by the Pathway Administrator

 

6. Deal with post and telephone calls from staff and external organisations promptly and efficiently

7. Track and investigate any missing case notes.

 

8. During sickness and holidays cover the transport booking line to book transport for out-patient and in-patient attendances.

 

 

 

9. Respond to external and internal queries from staff, if required

 

10. Organises own task / plans and priorities own workload

 

11. Demonstrates own tasks to new starters, including temporary staff, if required

 

12. Any other duties as may be delegated.

 

Education & Qualifications •

 

Educated to GCSE level including passes in English and Maths

Experience

• Experience of working in basic administration

• Basic experience of maintaining and updating basic information sources eg databases, filing

 

Knowledge 

• Able to demonstrate basic level of expertise in administration

• Working knowledge of MS Office

Skills & Abilities • Organisational & time management skills

• Proven ability to manage competing priorities

• Able to demonstrate good interpersonal skills

• Able to demonstration good written and verbal communication skills to deliver key information via telephone or through written correspondence

• Able to demonstrate well developed interpersonal skills

 

Personal Attributes

Act as a role model able to: -

• Demonstrate a forward looking and proactive approach

• Work effectively within a team environment

• Use initiative and think creatively

• Show empathy

• Methodical and accurate approach

IDigital Administrator Job Description [cont]