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The Digital Resources and Content Manager will manage the development of digital library resources and Library Management Systems. While the management and development of user-focused ICT and web-based services and resources will be the principal focus of the role, it is likely that the post-holder will also contribute to other professional services including document delivery, current awareness, and training.
Professional qualification or equivalent inlibrary and information management or information science (Masters level or equivalent);
Minimum 3 years’ experience in a special or academic library
Knowledge and experience
Experience as defined by type/level (not length)
Experience as an information professional managing digital resources and services,
Experience of leading or managing innovation in digital content and knowledge-sharing services
Experience of digital library/repository design and implementation using open source or other relevant content management systems
Experience of the design and support of on-line knowledge-sharing in professional or organisational settings
Skills and capabilities
Relevant areas including: metadata scheme development and tagging; accessibility requirements for the web; search engine optimisation; data analytics
Skills in the management and provision of user education in information literacy and evidence-based practice
Experience of using health care or scientific resources, including excellent information retrieval skills, using a variety of platforms
Excellent verbal and written communication skills, including the writing and evaluation of guides and manuals
Provide support for all staff, regardless of role or location, through high quality knowledge and library services. The service holds assets to support evidence-informed practice including books, journals, research reports, case studies, and a range of other content types.
In addition facilitates supports a wide range of knowledge management processes and procedures, including knowledge-based communities of practice and interactions, and protocols for community-based resource-sharing.
They will bring specialist expertise in digital information science and resource management combined with IT awareness and skills that enable close working with Digital and Online Services and ICT departments,
Free Job description Digital Resources and Content Manager
•To provide oversight, co-ordination and day-to-day management of the Koha LMS and digital library platform:
•To contribute to the strategic development of Knowledge & Library Services
•Oversight and co-ordination of all aspects of digital content and service management in liaison and partnership with library users, , Digital and Online Services teams, and other staff, including: resource management and metadata standards; policies and procedures; internal content-provider training and documentation; end-user guidance and support.
•Close liaison and partnership with technical support providers (internal and external) including for day-to-day technical trouble-shooting and on-going technical development of the platform;
•To contribute to the review, undertaking user surveys and audits as necessary, and re-structuring of services as required in the light of changing user requirements and resources, including horizon scanning for future development and enhancement of services
•Extension of digital content provision, including topic-based special collections; alerting and updating service models, and publicity and promotion
•Implementation of new user interaction and knowledge-sharing services including discussion forums and other community-based resource services.
•Assist the Library Services Manager in the development, evaluation, administration, promotion of electronic resources and associated e-services
•To ensure that the library’s intranet content is accurate and up to date as well as supporting the teaching of information literacy by developing this in effective liaison with colleagues
•Provide KLS lead for the development, maintenance and promotion of an institutional open access repository and other digital repositories as required
•Assurance of the high quality, reliability and user-friendliness of the service, including monitoring and evaluation of the user experience, and of the value and impact of services, including responding to queries and complaints.
•Ensure appropriate negotiation for access and licence provisions with a wide range of content and service providers, to ensure value.
The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.