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Facilities Manager Job Description

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Job Summary

The Facilities Manager will be the co-ordinating manager for Hotel Services, Catering, Linen Services and General Services.   Includes responsibility for the efficient and effective management of staff and

the resource needed meet service needs.

Main responsibilities-Facilities Manager Job Description

Experience of managing people, budgets and service quality standards is essential.

 

Experience of working in a complex organisation is essential

 

Experience of managing change and TUPE

 

Facilities Manager Job Description

3. Analytical & Judgemental Skills

The individual will have the ability to analyse and interpret complex data ranging from trading accounts to infection control data;

will be able to propose and produce staffing schedules and proposal for workforce re-design,

will analyse complex data, facts, situations and performance reports in order to resolve issues, forecast trends and propose and implement management strategies and make decisions on complex operational / service and commercial issues.

 

4. Planning & Organisational Skills

The post holder will have the ability to manage a diverse range of complex functions and have the ability to organise and schedule services across this range of functions in liaison with service users and service providers.  

The post holder will also write and agree SLAs as required for this hospital and other clients and have the ability to commission and operate services to meet the demands of these SLAs.

 

 

 

 

 

 

 

 

 

 

Work with the Head of Estates and Facilities to formulate, implement, evaluate and adjust medium and longer-term complex strategic plans for facilities services.

Facilities Manager Job Description

 

5. Physical Skills

The post holder will require adequate motor skills to use office equipment, calculation, keyboard / computing equipment.

6. Responsibility for Patient/Client Care

The post holder will be responsible for and involved in key aspects of the care of patients including the overall management of internal ambulance services, domestics services in wards and department and portering and ward assistant services directly to patients.  

The post holder will also liaise with appropriate groups to adjust services to meet the needs of patients and their relatives within the scope of the service constraints.

Facilities Manager Job Description

7. Responsibility for Policy/Service Development

The post holder will be responsible for the development of policies specific to facilities.

Ensures appropriate implementation of policies through performance management

Responsible for service development for all areas of facilities services. Formulate business cases as relevant.

8. Responsibility for Financial and Physical Resources

 

 

The post holder will be involved in the budget setting process for all facilities services but will retain specific ownership and responsibility for the management of domestics, portering and ambulance budgets.  

Ensure all staff within the various facilities departments understand their financial responsibilities

To ensure appropriate financial controls are in place within all departments and that they are monitored effectively

The postholder will also be responsible for all the physical assets used in the department including their maintenance and replacement.

 

9. Responsibility for Human Resources

The post holder will be responsible for the management, appraisal and development of all managers, deputies and supervisors under their control across the various facilitiesservices

 

 

 

 

 

 

 

 

 

 

 

The post holder will also ensure that the HR policies and procedures are delivered throughout the facilities departments reviewing, manpower, training, development and appraisal requirements at least annually.

To support the Divisional HR team as necessary with employee relations issues, which occasionally the hospital will need to be involved in, with RoE (Retention of employment) staff working in facilitiesservices with the relevant service provider i.e. Sodexo.

To work with the Head of Estates and Facilities in complex planning, consultation and implementation organisational change-particularly driven by the agreement and the TUPE and RoE transfers of staff.

Facilities Manager Job Description

10. Responsibility for Information ResourcesThe post holder will be responsible for recording and maintaining all data related to the post including, employee information, financial information, cleanliness statistics, audit information and for the production of scheduled and ad hoc reports on performance data.

Facilities Manager Job Description

General co-ordination of the department, service delivery, people management and budgetary control,

 

Control of Infection and cleaning standards

 

Work with service leads to ensure compliance with health and safety legislation and hospital policies and procedures.

 

Workforce planning and re-design; particularly linked to the processes for the transfer of staff to the relevant service provider

 

Active member of the Estates and Facilities Management team and the Divisional management team.

 

 

 1. Communication & Relationships Skills

 

The post holder will be required to communicate across all levels of the organisation, with catering, portering and cleaning staffs, supervisors and managers, with other managers, report to Directors and committees as and when required i.e. Infection Prevention and Control Committee, Cleanliness group.

 

To develop and maintain effective communication with external relevant service providers

 

To network with other hospital`s providing similar services in order to identify and share areas of good practice.

 

To provide and receive complex information as and when necessary

 

Astute communication and negotiation skills associated with contract performance management, financial challenges, service level agreements, workforce re-design, changes in work practices and staff engagement.

 

 

2. Knowledge, Training & Experience

 

The post holder will be a graduate and will have relevant post graduate experience in the management of facilities service or services. The post holder will have specific knowledge and training in at least one facilities service and will have additional general managerial training preferably to graduate level.  

 

Intermediate to advanced IT skills and experience with relevant software systems such as time-management systems