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Free Job Descriptions

"The database of free job descriptions"

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"I couldn`t put it down from start to finish...Some of these stories are fascinating, some sad and some just downright funny. I thoroughly recommended it anyone whether interested in Human Resources or not!"

 

"A really funny and interesting read .... great insight into the wierd and wonderful world of HR ..."

 

"Amusing and informative. A recommended read for anyone interested in a career in Human Resources. "

 

"Entertaining reading and one that anyone in the field of HR will be vale to instantly relate too! "

 

If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.

HUMAN-RESOURCES-OR-WAS-IT-HUMAN-REMAINS-COVER-web HUMAN-RESOURCES-OR-WAS-IT-HUMAN-REMAINS-COVER-web

Free Job description Receptionist Administrator

Free Job description Receptionist Administrator

Role Summary- Receptionist Administrator

To provide reception and office administrative duties including face-to-face contact with the public/clients,  and other agencies; and receiving and dealing with all telephone enquiries.

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Main responsibilities-Free Job description Receptionist Administrator

Knowledge, Skills and Abilities-Free Job description Receptionist Administrator

Answer and respond to any queries staff have on a day-to-day basis

 

To provide reception support as and when required.

 

To administer the travel claim system and ensure claims are valid

 

Ensure all staff enter their appointments for the day in the movement book, and check all team members use the in/out board.

 

Send and receive faxes for the team, ensuring that urgent faxes to the team are dealt with appropriately

 

 

Distribution and date-stamping of all incoming/outgoing post.

 

Support team members in liaising with service users

 

Maintain an effective filing system, including retrieval of files from archive storage

 

Photocopying and maintaining stocks of relevant forms and leaflets for team use

 

Coordinate and book rooms for meetings and clients’ appointments

 

To liaise with estates dept regarding any repairs required within the base in order to maintain a safe working environment

 

Share responsibility for securing the building at night – ensuring the area is secured

 

Undertake typing of letters, memos & reports as required.

 

To implement  and team policies/procedures and propose changes to practices if necessary.

QUALIFICATIONS

 

 

NVQ Level 3/RSA Level 3 or equivalent experience

 

Knowledge & Experience

 

2 years experience of working in an office environment

 

 

 

 

 

 

 

 

 

 

 

Skills

Communication/

relationship

 

Good communication and customer care skills.

 

Ability to work as part of a team as well as under own initiative

 

Professional approach to clients both face-to-face and on the telephone

 

Ability to communicate complex information to other professional groups

 

Ability to communicate highly sensitive information

 

Analytical/ judgmental

 

Ability to prioritise workload

 

Ability to make judgments on receipt of information/ referrals on when to seek advice or expert opinion.

 

Planning/ organisational

 

Ability to prioritise and manage own work.

 

Ability to exercise own initiative.

 

IT

 

Basic IT Skills including the ability to use a computer, mouse, access software and use peripheral hardware, e.g. printers.

 

Good computer skills including MS office, Excel, Outlook.  Ability to use Excel, Word etc to set up documents and spreadsheets and extract information.

 

 

 

 

 

 

 

 

 

 

PhysicalPhysical accuracy, dexterity and hand-eye coordination, for use of VDU.

 

 

 

 

Abilities

 

 

Ability to concentrate on occasion for prolonged periods when checking detailed documents

 

 

Working conditions

 

Ability work under pressure in a busy reception department  and cope with constant interruptions and diversions

 

To be responsible for maintaining the confidentiality and security of client data in accordance with  policy

 

To be able to use Electronic records systems, and accurately enter information.  

 

To undertake secretarial duties including typing letters to  support the administration team.

 

Greet clients and visitors and alert team members of their arrival

 

Answer telephone enquiries/messages and transmit to team members according to priorities; maintaining a helpful and courteous manner at all times