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"I couldn`t put it down from start to finish...these stories are fascinating, some sad and some just downright funny. I thoroughly recommended it whether interested in HR or not!"
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Performs duties associated with customer care including general clerical duties in support of the company and customer assistance and other office functions.
Answers the telephone, provides information and assistance to callers and takes/relays messages to appropriate personnel
Ensures that the reception area and conference rooms are accessible and presentable during operating hours
Responsible for providing access badges to contractors, vendors, or employees who have forgotten/lost their badges
Directs deliveries to the mail room
Front Desk Job Description
Education: A high school diploma or GED equivalent
Experience: Two years of clerical experience including phone support, filing and customer service
Knowledge, abilities and skills: Excellent communication and organizational skills such as clerical support, follow-up, documentation, and the ability to locate critical documentation in a timely manner Understands basic school operations Clear communication skills, both orally and in writing
Data input and office software experience is highly desirable Requires strong interpersonal skills and phone etiquette Requires the ability to work with minimal supervision and meet deadlines Proficiency in MS Office Organization of multiple tasks and requests form a wide audience of internal and external stakeholders
Greets guests/visitors provides information and provides them with a guest/visitor badge if needed, and contacts appropriate personnel Provides assistance to staff, students, and visitors
Support department-specific functions, such as coordinating the monthly birthday card emails and COBRA communication
All work responsibilities are subject to having performance goals and/or targets established as part of the annual performance planning process or as the result of organizational planning