· Responsible for managing and inputting into Internal Communication channels and continuously improving their effectiveness using insight and measurement

 

Responsible for the successful implementation and delivery of the employee pulse and annual surveys, working to ensure relevant action plans are put in place and delivered against to drive improvements where necessary

 

· Deploy resources effectively, allocating resources and negotiating timescales to ensure optimum progress against objectives. In particular to collaborate with the other Internal Communications & Engagement teams in ensuring the most effective use of skills and resources.

 

· Ensure message consistency, alignment and relevant translation across the company

 

· Drive high impact Internal communications messages and campaigns which drive engagement and business performance

 

· Support national and localised change programmes, defining the complimentary Internal communication and engagement strategies and deliverables to achieve the business objectives

 

· Overseeing the management and delivery of major events

 

· Facilitate and deliver the necessary leadership engagement activities to inform and equip managers to communicate with their teams

 

· Work closely with the External Communications teams and press office to manage the company reputation. Ensure that key external announcements, campaigns etc. are fully communicated to all staff in a timely, creative and effective way and that internal announcement are joined up

 

· Analyse performance within area of responsibility against the agreed policies, reporting on key issues to Directors

 

 

· Develop and manage plans for handling internal communications at times of crisis as well as any necessary internal communications and engagement plans following a crisis to bring the organisation back to BAU.

 

Be part of the out of hours team support structure, taking equal turns with the other heads of dept as the IC&E emergency contact point for all Business Continuity issues or press office enquiries

 

· Ensure that policies, rules and procedures are met in relation to

the post-holder’s responsibility for the management of people and resources and to ensure health and safety standards are met.

 

 

 

 

 

 

 

 

 

· Supports the creation and sustainment of the internal communication and engagement function, by taking a cross section overview of research standards and keeping abreast of emerging topics and best practices

 

· Manages an allocated budget, ensuring that employees and other specialist resources are deployed cost-effectively and efficiently whilst maintaining high standards of professional service.

 

· Drives the implementation of robust corporate processes to ensure the timely internal management reporting of individual divisional performance and upwards.