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The HR Shared Service Centre consists of a number of Transactional Teams, a Central Resourcing Unit, Pensions & Relocations Team and Professional Advisor Unit.
Together these teams are responsible for providing support and guidance to the company on all HR and Pay related issues.
Due to the size and nature of the HR Shared Service Centre there are opportunities to be involved in a wide variety of HR issues, working closely with other HR colleagues as well as managers and staff across the company.
1 Excellent IT skills including Microsoft Word, Excel and Outlook
2 The ability to navigate and use electronic web-based or Oracle HR Systems
3 Good Administration skills with the ability to prioritise competing tasks and workloads in a demanding environment
4 Excellent telephone manner and written communication skills with the ability to provide information clearly and concisely
5 Experience of delivering excellent customer care
6 Ability to follow instructions and processes in line with desk instructions and legal requirements
7 Possess an attention to detail and ability to work accurately
8 Ability to establish and maintain good working relationships with a variety of internal and external stakeholders
9 Possess a positive attitude to change with the ability to be flexible and adaptable<
HR Admin job description
To provide admin support as required
To provide guidance to the company on all HR policy and pay related issues.
Self Management: You will have an ability to plan and prioritise your workload and be able to use your initiative to support the needs of HR colleagues and to staff in the wider company whilst embracing change and improvements to current processes in a demanding, customer-orientated environment.
Team Working: You will take a proactive approach to supporting your team and must be able to build and maintain good working relationships with colleagues across HR and in the company.
Information Management & Communications: You will have numeracy and analytical skills with excellent written and verbal communication skills. You will also be accurate and efficient, with an eye for detail and aptitude for mastering technology for improving internal processes and presenting information in suitable formats for various audiences and to specified deadlines.
Customer Service: You will enjoy delivering excellent customer service and have the ability to develop effective relationships and a good understanding of internal and external customer’s needs. You will deal confidently and effectively with a wide range of requests from staff at all levels.