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To provide line managers with advice, guidance and support on a full range of individual employee relations' issues either via telephone, email or face to face.
HR Adviser Employee Relations job description
To provide advice, guidance and support to line managers via telephone, email or face to face on the following:
Establishing acceptable standards of conduct, behaviour and performance in their departments and taking appropriate informal action to enable them to return to acceptable standards in their departments.
Disciplinary investigations and formal disciplinary investigations relating to (for example) misconduct, absence or poor performance.
Case management of employees with medical capability and/or performance capability issues.
Handling grievances. Individual redundancy consultation situations.
In all of the above you will be required to:
Apply knowledge of employment law, company policies, procedures and precedents.
Produce summary notes of meetings.
Ensure letters to employees are of the required standard.
Take appropriate and timely action.
The role will also include analysis of data trends and lessons learned in report format to ensure knowledge transfer and continuous improvement.
A CIPD qualification or equivalent, or relevant HR experience at the appropriate level.
Sound knowledge of employment law, Employee Relations polices, procedures and processes and experience of managing their application.
Proven experience of providing advice, guidance and support to line managers on a range of employee relations issues in a large commercially focussed and diverse organisation.
A disciplined and enthusiastic approach to achieving consistently high standards of work, putting in extra effort when required, to see things through to conclusion.
A structured and integrated approach to your own work with ability to think ahead to anticipate resources, ensuring they are available and appropriate to deal with the situation.
Strong prioritisation skills with ability to implement immediate/short term action plans or priorities.
Able to establish facts and circumstances surrounding problems and make decisions within the constraints of time and available information.
Able to manage and interpret data into relevant and usable information.
Able to manage situations and difficult issues in a balanced way, remaining calm and rational - checking the views and motives of others.
Able to adapt style as appropriate, to establish rapport and create effective working relationships.
Professional, courteous and assertive influencing approach.
Present arguments based on sound business and technical reasoning as well as commercial awareness, with ability to anticipate alternative positions and prepare accordingly.
Seek ideas for improvements to existing systems and processes while supporting others in identifying and implementing improvements.
Desire to engage in continuous professional development, keeping up to date with developments in employment law and best practice and balancing own development needs with the needs of the business.
Excellent literacy and numeric skills.