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If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.
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To provide a comprehensive secretarial and administrative support service to the Heads of HR.
This includes acting as a customer service point of contact on behalf of the HR Department.
Making full use of available IT systems and software packages provide a full secretarial service to include word processing, diary maintenance, collating of appropriate documents/information and arranging meetings for the Heads of HR.
Respond to queries and requests for information and draft responses to correspondence after appropriate research, maintaining confidentiality, good customer relations and quality of service. Co-ordinate the flow of correspondence to and from the Heads of HR and when applicable undertake progress chasing and follow up action.
Provide a customer service reference point on behalf of the HR Department. Maintain an efficient filing system, in conjunction with the main departmental filing system and to facilitate the exchange and maintenance of information between company staff and the HR Department.
Book venues, refreshments and equipment required for meetings organised for the Heads of HR. Attend meetings as minuting secretary as required. Collect the post for the HR Department. Order goods, stationary etc maintaining accurate records in support of the HR Business Manager.
Where time permits, support the administration function of the HR Department.
Provide cover on a reciprocal basis in the absence of the Secretary to the Head of Learning and Development and to the PA to the Director of People. Undertake duties commensurate with the grade in support of HR customer service delivery.
RSA Stage III or equivalent in typing/word processing
GCSE Grade A-C in English or equivalent
Shorthand/Speedwriting at 80 wpm
Experience of working in a customer focussed environment
Previous experience in administrative and secretarial work at a senior level
Experience of minute taking
Experience of research/report writing.
Previous Human Resources administrative experience
HR Secretary Job Description