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Free Job Descriptions

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"I couldn`t put it down from start to finish...Some of these stories are fascinating, some sad and some just downright funny. I thoroughly recommended it anyone whether interested in Human Resources or not!"

 

"A really funny and interesting read .... great insight into the wierd and wonderful world of HR ..."

 

"Amusing and informative. A recommended read for anyone interested in a career in Human Resources. "

 

"Entertaining reading and one that anyone in the field of HR will be vale to instantly relate too! "

 

If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.

HUMAN-RESOURCES-OR-WAS-IT-HUMAN-REMAINS-COVER-web HUMAN-RESOURCES-OR-WAS-IT-HUMAN-REMAINS-COVER-web

HR Shared Service Centre Administrator job description

HR Shared Service Centre Administrator job description

This is a business support role which is part of a team providing transactional and administrative services to the company. They will part of a shared service entity that will provide overall People support to the workforce.

Main responsibilities-HR Shared Service Centre Administrator job description

Knowledge, Skills and Abilities-HR Shared Service Centre Administrator job description

1) To provide HR administrative service to employees, following clearly defined processes, in line with defined SLAs

 

2) Able to use People systems, entering data into relevant systems and ensuring data quality

 

3) To ensure that administrative processes are undertaken in line with policy e.g. right to work

 

4) To provide accurate and timely transactional responses and communication with the workforce, responding to queries and requests as appropriate

 

5) To accurately maintain People-related data and personnel files, ensuring confidentiality

 

6) To provide answers confidently based on data and understanding of policy and process

 

7) To open any relevant (physical) correspondence and scan/record relevant materials

 

8) To prepare and send any (physical) correspondence required to complete processes in an accurate and

timely fashion

 

9) To work collaboratively with colleagues to deliver good service

 

10) To produce MI reports and data from relevant systems in order to answer queries

 

 

KNOWLEDGE, TRAINING AND EXPERIENCE

Advanced IT skills

 

RSA III/NVQ 3 or equivalent.

 

Trained and experienced at intermediate level in a range of software packages

 

Good standard of English & Numerate

 

ECDL qualification

 

Advanced secretarial skills such as audio and voice recognition software

 

At least 2/3 years experience in a secretarial environment

 

AREAS OF EXPERIENCE AND KNOWLEDGE:

 

The ability to organise and prioritise own workload within any specified guidelines where guidance

is not readily available, but at set intervals

 

Proficient in diary management co-ordinating appointments to ensure best use of Managers’ time

 

Experience of transcribing formal minutes of meetings.

 

Independent/lone working and team working skills

 

Experience of adapting to change and managing work in a changing environment

 

Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work

 

 

 

 

 

Free job description HR Shared Service Centre Administrator

HUMAN-RESOURCES-OR-WAS-IT-HUMAN-REMAINS-COVER-web

 

Experience:

 

Basic computing and telephony skills are essential

 

Prior experience of working with People systems (such as SAP) is desirable

 

Prior experience of working in a shared service centre environment is desirable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Knowledge, Skills & Competencies:

 

Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent

 

Proven and effective administrative skills

 

Uses standard procedures and common sense to solve problems

 

Understands how to handle, resolve and escalate enquiries; passes on information promptly

 

Understands how to work effectively in a team to deliver

HUMAN-RESOURCES-OR-WAS-IT-HUMAN-REMAINS-COVER-web

The role exists to deliver transactional services and processing activity to the workforce

 

The role provides information, manages data and executes process delivery

 

The role provides administrative service to all employees, following clearly defined process, in line with

pre-defined SLAs

HUMAN-RESOURCES-OR-WAS-IT-HUMAN-REMAINS-COVER-web