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Implementation Manager Job Description

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Job Summary

Main responsibilities-Implementation Manager Job Description

Knowledge, Skills and Abilities-Implementation Manager Job Description

Qualifications

 

Educated to Graduate Level or equivalent experience

 

Certified PRINCE2 foundation or equivalent project management qualification, or detailed understanding of the internal Delivery Framework

 

 

Knowledge and Experience

 

Significant experience of supporting a diverse network of stakeholders in the implementation of complex projects in a large project management environment

 

Excellent knowledge of the NHS and NHS CFH programmes

 

Proficient in Microsoft Office products and Project management tools

Implementation Manager Job Description

the Implementation Manager is required to drive national implementation of the Plan. The Implementation Manager will manage specific projects or work packages.

 

The Implementation manger will work flexibly according to demand to work on additional programmes as required.

Stakeholder Management

 

Provide support, guidance, and advice to local  staff on the implementation

 

Ensure effective communication and stakeholder engagement activities making use of national communication resources

 

Develop and maintain relationships with key stakeholders

 

Work independently and proactively with confidence to move implementation forward with supplier stakeholders.

 

Proactively identify implementation opportunities and select the most appropriate avenue for resolution

 

Manages local tasks/local projects with minimum brief, researches options and effectively delivers solutions

Information Management

 

 

 

Provide regular reports and information on implementation

 

Support local stakeholders in the completion of the Planning and Reporting Tool.

 

Communication

 

Communicate with staff at all levels on complex programme issues.

 

Gain buy-in of all stakeholders through strong communication to enable business change and realisation of benefits.

 

Use interpersonal skills to leverage relationships to drive implementation activities.

 

Education of relevant staff on the required deployment activities and processes to ensure successful deployments to sites, supporting the cascade of knowledge and skills

 

Provide positive and negative local news stories to the national team, forewarning of any likely positive or negative media coverage

 

Teamwork

 

Develop and work with other team members to support all aspects of programme implementation

 

Work interdependently but also towards team goals, understanding priorities and pressures

 

Support collaborative working with team, stakeholders and suppliers

 

Ensure that appropriate programme input is available to develop a phased implementation plan

 

 

 

 

 

Attend regular (monthly) progress meetings in Leeds with the national implementation team

 

Influence and Persuasion

 

Actively promotes and solicits support for programme implementation. Builds credibility as a representative by demonstrating personal commitment and sharing information.

 

Ensure that stakeholders grasp the purpose and benefits of the programmes. Tailors messages to specific audiences to develop interest and endorsement.

 

Effectively influences  stakeholders in support of programme implementation

 

Encourages and provides constructive feedback to improve performance

 

Maintains an awareness of programme goals and objectives and navigates solutions towards desired ends, while maintaining relationships and supporting consensus

 

Uses all available information appropriately to guide decisions and negotiations to meet objectives, while acting with integrity

 

Inspires and persuades others to voluntarily follow direction, pursue and achieve goals, and adopt new positions or opinions.

 

Change Management

 

Adapt  approach, goals, and methods to achieve implementation progress in dynamic situations.

 

Copes well and helps stakeholders to deal with the ongoing demands of change; and others the benefits of change.

 

Manages change in a way that reduces the concern experienced by others. Clarifies priorities when leading change.

 

 

 

 

 

 

 

 

 

 

 

Helps others during times of change and respecting others right to views and opinions

 

Analytical Thinking

Work to link implementation of the programmes with other strategic initiatives

Review and enhancement of implementation guidance materials

 

Change Implementation Planning and Management

 

Ensure that there is effective drive, support, information and oversight within the region in the implementation

Support benefits realisation by developing a consistent picture across the regions organisations

Support in the completion of deployment activities to agreed time and quality criteria

Drive and manage resolution of local SCR / HealthSpace programme issues, escalating where necessary

 

Esclate issues for national resolution where these cannot be resolved locally