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Educated to Graduate Level or equivalent experience
Certified PRINCE2 foundation or equivalent project management qualification, or detailed understanding of the internal Delivery Framework
Knowledge and Experience
Significant experience of supporting a diverse network of stakeholders in the implementation of complex projects in a large project management environment
Excellent knowledge of the NHS and NHS CFH programmes
Proficient in Microsoft Office products and Project management tools
Implementation Manager Job Description
the Implementation Manager is required to drive national implementation of the Plan. The Implementation Manager will manage specific projects or work packages.
The Implementation manger will work flexibly according to demand to work on additional programmes as required.
Provide support, guidance, and advice to local staff on the implementation
Ensure effective communication and stakeholder engagement activities making use of national communication resources
Develop and maintain relationships with key stakeholders
Work independently and proactively with confidence to move implementation forward with supplier stakeholders.
Proactively identify implementation opportunities and select the most appropriate avenue for resolution
Manages local tasks/local projects with minimum brief, researches options and effectively delivers solutions
Provide regular reports and information on implementation
Support local stakeholders in the completion of the Planning and Reporting Tool.
Communicate with staff at all levels on complex programme issues.
Gain buy-in of all stakeholders through strong communication to enable business change and realisation of benefits.
Use interpersonal skills to leverage relationships to drive implementation activities.
Education of relevant staff on the required deployment activities and processes to ensure successful deployments to sites, supporting the cascade of knowledge and skills
Provide positive and negative local news stories to the national team, forewarning of any likely positive or negative media coverage
Develop and work with other team members to support all aspects of programme implementation
Work interdependently but also towards team goals, understanding priorities and pressures
Support collaborative working with team, stakeholders and suppliers
Ensure that appropriate programme input is available to develop a phased implementation plan
Attend regular (monthly) progress meetings in Leeds with the national implementation team
Influence and Persuasion
Actively promotes and solicits support for programme implementation. Builds credibility as a representative by demonstrating personal commitment and sharing information.
Ensure that stakeholders grasp the purpose and benefits of the programmes. Tailors messages to specific audiences to develop interest and endorsement.
Effectively influences stakeholders in support of programme implementation
Encourages and provides constructive feedback to improve performance
Maintains an awareness of programme goals and objectives and navigates solutions towards desired ends, while maintaining relationships and supporting consensus
Uses all available information appropriately to guide decisions and negotiations to meet objectives, while acting with integrity
Inspires and persuades others to voluntarily follow direction, pursue and achieve goals, and adopt new positions or opinions.
Adapt approach, goals, and methods to achieve implementation progress in dynamic situations.
Copes well and helps stakeholders to deal with the ongoing demands of change; and others the benefits of change.
Manages change in a way that reduces the concern experienced by others. Clarifies priorities when leading change.
Helps others during times of change and respecting others right to views and opinions
Work to link implementation of the programmes with other strategic initiatives
Review and enhancement of implementation guidance materials
Change Implementation Planning and Management
Ensure that there is effective drive, support, information and oversight within the region in the implementation
Support benefits realisation by developing a consistent picture across the regions organisations
Support in the completion of deployment activities to agreed time and quality criteria
Drive and manage resolution of local SCR / HealthSpace programme issues, escalating where necessary
Esclate issues for national resolution where these cannot be resolved locally