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"I couldn`t put it down from start to finish...Some of these stories are fascinating, some sad and some just downright funny. I thoroughly recommended it anyone whether interested in Human Resources or not!"


"A really funny and interesting read .... great insight into the wierd and wonderful world of HR ..."


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If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.


"I couldn`t put it down from start to finish...these stories are fascinating, some sad and some just downright funny. I thoroughly recommended it whether interested in HR or not!"

Job Description of a Cashier provides a free database of job descriptions.  Whether you are writing a job description, need to better understand a job, or are thinking abut your career, is for you

Job Summary

Main responsibilities-Job Description of a Cashier

Knowledge, Skills and Abilities-Job Description of a Cashier

Job Description of a Cashier

You will play a key role in providing legendary customer service as well as building our customer loyalty. You will be responsible for operating cash registers with accuracy and efficiency while ensuring the checkout experience is fast and friendly. This includes, but is not limited to, suggesting appropriate additional products, handling merchandise returns and exchanges quickly and efficiently, signing customers up for our loyalty program and calling customers when their rain checks and special orders have arrived.

The major responsibilities for this position include, but are not limited to:

 Ensure each customer receives outstanding service which follows the process and by mystery shop standards

 Greet customers as they enter the store with “What can I help you find today”

 Answer phone calls to the main store number with enthusiasm and professionalism

 Pleasantly and enthusiastically deal with customers and co-workers

 Maintain awareness of all promotions and advertisements

 Accurately and efficiently ring up transactions at the register

 Maintain orderly appearance of register area while keeping supplies stocked

 Solicit customers to open a Rewards card and/or Visa Card account

 Issue receipts, refunds, credits and/or change due to customers

 Attend learning opportunities through store meetings, cross training and other events as made available by store management.

 Assist with stocking shelves and merchandising tasks as requested by store management

 Perform other tasks as assigned by store management

 High School diploma, some college preferred

 Retail environment experience, either as cashier, sales or back office

 A Commitment to service, excellence and customer satisfaction

 Experience processing information and/or merchandise through a register system preferred


 Solid team player with excellent interpersonal skills and strong willingness to learn

 Highly organized, with attention to detail and ability to multi-task

 Ability to work flexible hours including evenings, weekends and holidays to meet the needs of the business


Physical Requirements

The minimum physical requirements for this position include:


 Ability to stand for an extended period of time

 Ability to move and handle boxes of merchandise and fixtures throughout the store. Involves lifting up to 50 pounds