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"I couldn`t put it down from start to finish...Some of these stories are fascinating, some sad and some just downright funny. I thoroughly recommended it anyone whether interested in Human Resources or not!"

 

"A really funny and interesting read .... great insight into the wierd and wonderful world of HR ..."

 

"Amusing and informative. A recommended read for anyone interested in a career in Human Resources. "

 

"Entertaining reading and one that anyone in the field of HR will be vale to instantly relate too! "

 

If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.

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Loan Officer Job Description

Job Summary

This role is responsible for meeting the monthly and annual targets set for the individual in terms of group formation, loan portfolio disbursement and collection and maintaining quality portfolio. The role is also responsible for ongoing customer interaction, resolving their issues and ensuring customer retention.

Main responsibilities-Loan Officer Job Description

Knowledge, Skills and Abilities-Loan Officer Job Description

Loan Officer Free Job Description

Customer and Loan Management Responsibilities:

 

Manage the total loans given out to customer

 

Fill loan application form necessary documents for loan disbursement

 

Conduct 100% loan utilization check within 7 days from the day of disbursement

 

Motivate the customer for on time loan repayment

 

Monitor the customer for better control over the program

 

Retain customers & minimize dropouts

 

Promptly resolve all enquiries & complaints of the Customer

 

Maintain good relationship with customers and local people to improve the program

 

• Achieve individual targets of outreach, portfolio volume and portfolio quality as per agreed numbers month on month

 

• Follow client verification norms as per established standards to ensure credit worthiness before disbursement of loans

 

• Ensure on time and accurate maintenance and submission of all relevant records & reports of all clients as well as internal branch records

 

• Ensure publicity and awareness of all new products and services across the client base in his/her groups

 

• Ensure timely and accurate handover of cash collected in the field at the branch office on a daily basis

 

• Build rapport and a relationship with clients to ensure client retention

 

Group Formation Responsibilities:

 

Identify and conduct surveys of new working areas for group formation

 

Conduct projection meeting and form groups

 

Conduct Compulsory Group Training of Groups

 

Fill customer profile forms with 100% accuracy and collect supporting documents

 

Make Customer House visits and cross verify the household assets details furnished by the customer

 

Ensure 100% Center meeting coordination and implementation as per scheduled time and day and maintain above 95% customer attendance

 

 

Update minute books of Groups in Center meetings

 

Adhere completely to center meeting procedures

 

Documentation and Process Adherence Responsibilities:

 

Open Group saving Account with bank with the help of Cashier and Branch Manager

 

Discuss and resolve field related issues with Branch Manager

 

Submit the incentive claim form before 7th of every month to the Branch Manager

 

Ensure cash deposit procedures are adhered to on a daily basis

Educational Qualification Graduation

 

Previous Experience Fresher

 

Skills and Knowledge required Working knowledge of MFIs

 

Computer data entry skills

 

Competencies (Behavioural Skills) required

 

Ability to Communication

Solve problems

Interaction with

 

Qualification and Educational Background

 

• 10th grade / 12th grade / Diploma holders / Graduates in any discipline

 

• 0 to 2 years of experience in any discipline. MFI sector or development/social sector

background desirable, not mandatory