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Network Analyst job description
To provide analytical support in the development, installation, implementation, testing, evaluation and administration of the local and wide area networks; to install, configure, test and support a variety of network components and devices; to perform preventive maintenance on network segments and components; and to perform a variety of duties relative to assigned area of responsibility
Perform a variety of analytical duties in the development, installation, integration, implementation, evaluation and administration of local and wide area networks.
Administer network e-mail programs; install, configure and set up user accounts; troubleshoot and resolve mail hardware and software problems.
Install and configure network hardware, software and peripheral equipment; troubleshoot, diagnose and resolve server and networked devices hardware and software problems.
Perform network system administration functions; monitor and add applications, users and devices; run server security procedures and capacity reports.
Provide support to network server administrative and maintenance operations; perform daily back up; install and configure software; maintain database; monitor and provide technical support for mainframe and Internet access; install and configure networked equipment including modems, printers and scanners.
Provide desktop support to clients; install and configure hardware and software, operating systems and peripherals; troubleshoot, diagnose and resolve hardware and software problems; identify and coordinate training needs for client user staff.
Investigate, analyze and resolve network-related problems; resolve compatibility problems; recommend and implement changes and improvements.
Monitor network security and performance; identify unauthorized access and potential security risks; participate in projects to enhance network security operations.
Provide support in wide area network development and implementation; configure and install routers at networked locations; monitor and provide maintenance and Internet access.
Measure volume and performance of network traffic; identify and make recommendations to improve network utilization and performance issues; assist in design strategies and recommendations to improve network performance.
Perform technical writing duties in the development and production of system documentation, instructional and procedural manuals.
Contact vendors for components, technical reference and/or services required for network expansion and maintenance.
Assist in documenting changes, additions, deletions and revisions to network components, wiring and facilities; prepare status reports as required.
Principles and practices of computer science and information systems.
Basic operations, service and activities of local and wide area network systems.
Basic operational characteristics of a variety of computer systems, applications, hardware and software.
Methods and techniques of installing network hardware and software.
Basic principles and practices of local area network administration.
Principles of report preparation.
Basic principles and practices of troubleshooting network problems.
Modern office procedures, methods and equipment including computers.
Pertinent Federal, State and local codes, laws and regulations.
Learn methods and techniques used in the installation, trouble shooting, upgrading and problem resolution of network systems.
Learn operational characteristics of various computer programs, networks and software packages.
Learn to evaluate, test, implement and support local area network systems.
Assist in network design and implementation activities.
Respond to inquiries and requests from system users.
Learn to monitor and maintain local area networks.
Learn methods and techniques of developing technical documentation.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain mental capacity which allows for effective interaction and communication with others.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
Maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, writing and operating assigned equipment.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
One year of experience in supporting local and wide area networks.
Equivalent to a Bachelors degree from an accredited college or university with major course work in computer science, network engineering or a related field.