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Free Job Descriptions

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Payroll and Pensions Assistant job description

Job Summary-Payroll and Pensions Assistant job description

To input payroll and expense data, deal with enquiries from staff and managers, and provide clerical support for the teams within the Payroll Department including computer input and routine cover for trained payroll staff.


Main responsibilities-Payroll and Pensions Assistant job description

Knowledge, Skills and Abilities-Payroll and Pensions Assistant job description


5.Uses spreadsheet and database skills to download into, format and analyse financial data. Browsing (reviewing) and checking accuracy of the output both prior to and after the payroll processing has been completed.


6.To be responsible for the completion of routine enquiries such as mortgage applications, earnings for , parental income for student grants, service forms, solicitors letters etc’ and recording when forms and letters were received and sent.


7.To assist in the checking and distribution of payslips paying attention to statutory regulations for PAYE.


8.To assist in the administration of the  Pension scheme ensuring accurate maintenance and completion of pension records in accordance with the  Pensions guide using the online services and to answer pension queries by members, Pensions Agency and other organisations.


9.To provide routine secretarial/typing support to the department and to assist in the department’s photocopying and scanning needs.


10.To maintain office stationary by monitoring supplies and raising the appropriate requisition for authorisation.






oDemonstrable Experience of Working in a Finance environment






oProven IT skills ie Microsoft Excel & Word

oNumerate with the ability to understand Salary information

oExcellent interpersonal skills

oExcellent written and verbal communication skills

oKnowledge of HMRC and Pension Regulations

oAdvanced keyboard skills – requirement for speed and accuracy.



Personal Qualities

oHandles information accurately and efficiently in daily job.

oManages own workload and time. Is flexible and must be able to work to deadlines.




















oAble to maintain concentration through constant interruption.

oAble to deliver effective written and spoken communication within both the financial services team and with other departments and external organisations


oUses varied communication techniques in one to one and group situations, in accordance with the needs of the audience.

oCommunicate Complex Financial information in a simplified manner to managers and staff.

oCustomer focused




1.To enter information provided to Payroll with regards to any temporary changes, e.g. timesheet and absence information


2.The checking and payment of expense claims in accordance with  terms and conditions and statutory regulations.


3.To assist in the production of a small payroll for training purposes so as to provide cover for payroll teams during periods of absence, including planning and organisation of tasks to ensure payroll deadlines are met.


4.To respond to queries from staff and managers, where there may be barriers to understanding, and where tact may be required.


Free job description Payroll and Pensions Assistant

11.To open, date stamp, reference and distribute post/correspondence to the relevant managers/teams within the department.


12.To report any discrepancies, unusual features or queries to the appropriate person ensuring fraud protection.


13.To be willing to assist with complex and sensitive financial queries e.g. personal pay and conditions, from staff and non-financial managers, other internal bodies and external organisations and to advise where necessary, recommended solutions.


14.To assist Payroll Officers with filing of documents and correspondence within the departments filing system.


15.To be willing to undertake additional special projects within mutually agreed time constraints.


16.Any other duties deemed appropriate by Senior Officers, Team Leaders, and Managers.




Ideally the post holder would be able to respond successfully to the changing needs of the Service in an appropriate manner. They should be able to plan their workload and set reasonable targets for completion of tasks.


The post holder should ensure each contact is professionally and effectively dealt with and delivers a high level of satisfaction on each contact. They should maintain measurable, positive customer satisfaction at all times.


The post holder should be able to recognise objectives and time scales for tasks and responsibilities dealing with them in an efficient manner and to seek guidance from the appropriate person when having difficulties.