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To administer Final Salary occupational pension schemes and will provide a full benefits and pension administration service to clients and customers.
Clients and Customers
- To build an understanding of customer/client needs and business in order to respond accordingly.
- To participate in customer and client visits where necessary.
- To participate in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures.
- Contribute and adhere to teams operating principles.
- To suggest changes required to the system to reduce variation in process measurements.
- To take responsibility for the quality of individual and teamwork produced.
- To proactively highlight problems impacting on the performance of the system, using the opportunity to provide ideas and solutions.
- To provide data required for process capability measures.
Candidates will have worked on Final Salary occupational pension schemes and will provide a full benefits and pension administration service to clients and customers in an accurate, efficient and timely manner.
Pensions Administrator Job Description
- To ensure that technical knowledge is kept up to date and relevant to the role.
- To understand and to seek to avoid Error's and Omissions, where these occur to learn from them by amending processes and raising teams awareness to avoid these occurring again.
- To write and update scheme specific procedure manuals, rules and documentation in line with any changes. Financial
- Continually identify and realise opportunities for improvement in the underlying cost base.
- Assist in the identification in additional income opportunities and liase with Client Managers where appropriate.
- Be responsible for ensuring that Clients are billed for the appropriate work.
- To support coach and act as a buddy to junior members of the team.
- To be personally accountable for own development and career progression.
- To support and coach others in QPA, acting as an ambassador for professional qualifications.
- To carry out on the job/scheme specific or process training with the team where appropriate.