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"I couldn`t put it down from start to finish...Some of these stories are fascinating, some sad and some just downright funny. I thoroughly recommended it anyone whether interested in Human Resources or not!"

 

"A really funny and interesting read .... great insight into the wierd and wonderful world of HR ..."

 

"Amusing and informative. A recommended read for anyone interested in a career in Human Resources. "

 

"Entertaining reading and one that anyone in the field of HR will be vale to instantly relate too! "

 

If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.

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Performance Analyst Job Description

Job Summary

Main responsibilities-Performance Analyst Job Description

Knowledge, Skills and Abilities-Performance Analyst Job Description

Performance Analyst Job Description

The postholder will support the development of a performance management framework including proposing and influencing changes to policies and procedures related to own work area.

The role is responsible for supporting the design, development, analysis, interpretation and presentation of statistical data, from community information systems, to support the many performance functions. The post holder will provide the necessary support for the monitoring of SLAs against their performance targets.

Operational

 To interpret and provide accurate and timely information to managers and services in a format that is easily understood and relevant to the decision making process.  This will involve the receipt of complex and sensitive information to analyse, interpret and present in an appropriate format where there may be barriers to understanding.

 

 Develop, and adapt as necessary, information systems to report on key performance indicators to ensure that managers can measure and monitor and continuously improve performance.

 

 Required to work closely with colleagues in producing information analysis  

Performance Analyst Job Description

QUALIFICATIONS

Educated to degree level in a relevant subject or equivalent knowledge acquired by previous experience in a relevant role.

 

EXPERIENCE

 

Significant experience of data manipulation and analysis using a range of software including databases and spreadsheets  ie Excel, Access and SQL

 

Experience of producing performance management reports.

 

KNOWLEDGE & UNDERSTANDING

 

An understanding of the purpose of information systems

Practical usage of information systems from a user perspective

Up-to-date knowledge of Data Protection legislation and awareness of Information Governance

 

 To undertake analysis as and when required in a timely and accurate way enabling national and local priorities to be set and monitored.

 

 Support the Performance and Reporting Manager on a range of information related projects and developmental tasks.

 

 Coordinate performance information ensuring that all deadlines are met.

 

 To develop and support high quality data standards  

 

 Support the development of surveys and audits to support service developments.

 

 

 

 

The role also involves undertaking complex information analysis in response to enquiries, providing assistance and advice to colleagues and managers within the Company and contributing to the accurate and timely completion of statutory returns.

 

 Help to plan  develop and coordinate the production of a suite of complex performance reports that meet the needs of directorate and its teams.

 

 Assist with benchmarking analysis for  services

 Ensure performance reports are produced for senior management team, Board and Business Units ensuring all deadlines are met.

 Assist in the  development and ongoing production of performance reports for a specific range of services

 Support service managers with the use of information to support performance management and improvement.