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Performance Analyst Job Description
The postholder will support the development of a performance management framework including proposing and influencing changes to policies and procedures related to own work area.
The role is responsible for supporting the design, development, analysis, interpretation and presentation of statistical data, from community information systems, to support the many performance functions. The post holder will provide the necessary support for the monitoring of SLAs against their performance targets.
To interpret and provide accurate and timely information to managers and services in a format that is easily understood and relevant to the decision making process. This will involve the receipt of complex and sensitive information to analyse, interpret and present in an appropriate format where there may be barriers to understanding.
Develop, and adapt as necessary, information systems to report on key performance indicators to ensure that managers can measure and monitor and continuously improve performance.
Required to work closely with colleagues in producing information analysis
Performance Analyst Job Description
Educated to degree level in a relevant subject or equivalent knowledge acquired by previous experience in a relevant role.
Significant experience of data manipulation and analysis using a range of software including databases and spreadsheets ie Excel, Access and SQL
Experience of producing performance management reports.
KNOWLEDGE & UNDERSTANDING
An understanding of the purpose of information systems
Practical usage of information systems from a user perspective
Up-to-date knowledge of Data Protection legislation and awareness of Information Governance
To undertake analysis as and when required in a timely and accurate way enabling national and local priorities to be set and monitored.
Support the Performance and Reporting Manager on a range of information related projects and developmental tasks.
Coordinate performance information ensuring that all deadlines are met.
To develop and support high quality data standards
Support the development of surveys and audits to support service developments.
The role also involves undertaking complex information analysis in response to enquiries, providing assistance and advice to colleagues and managers within the Company and contributing to the accurate and timely completion of statutory returns.
Help to plan develop and coordinate the production of a suite of complex performance reports that meet the needs of directorate and its teams.
Assist with benchmarking analysis for services
Ensure performance reports are produced for senior management team, Board and Business Units ensuring all deadlines are met.
Assist in the development and ongoing production of performance reports for a specific range of services
Support service managers with the use of information to support performance management and improvement.