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Performance and Data Assistant Job Description
To assist Manager/ Performance Data Lead by carrying out all monitoring as directed to evidence and demonstrate Quality Monitoring Compliance by all areas within Facilities Division and any other services as may be required.
1. To carry out the Performance & Quality Monitoring efficiently and effectively across all the sites, to enable the Organisation to demonstrate compliance by monitoring all areas within Facilities or any other services as required.
2. To carry out the inputting of the results from the audits.
3. To generate high standard quality monitoring reports detailing findings from auditing, along with corrective actions.
4. To develop effective working relationships with service Managers to ensure adherence to Quality Programme.
5. To participate in team meetings and to contribute to effective communication within the department and the Organisation.
6. To assist with quality standards and practises in order to meet and exceed local and national standards.
7. Maintain up-to-date technical knowledge of services, to enable a proactive and user responsive approach.
8. Liaise with various disciplines disseminating information as necessary.
9. Maintain all records and documentation following the correct procedures.
10. To ensure al Quality and Performance reports are completed on schedule.
11. Ensure that the remedial action plans are sent to the appropriate departmental heads.
12. To ensure all Health & Safety requirements are adhered to in the workplace.
13. To participate in the site fire safety procedures on site as applicable.
14. To ensure the Organisation meets its statutory obligations.
15. Maintain confidentiality of information in according with Organisation policies regarding exchanging information.
Ability and knowledge of quality control/ assessing and ability of use monitoring tools after training.
Experience in using Microsoft computer programmes
Skills / Knowledge / Abilities
Computer skills to include database and spreadsheets.
Excellent communication and literacy skills.
Ability to work on own initiative/ autonomously.
Ability to follow procedures.
Flexible and able to meet strict deadlines.
Ability to work well within a team.
Knowledge of quality controls/ monitoring systems.
People/ Team Skills
Ability to travel independently between sites
Flexibility to cover other team members.
Reliable work record