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Free Job Descriptions

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If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.

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Quality Assurance Job Description provides a free database of real job descriptions for use in writing jd`s, recruitment and job search.

Main responsibilities-Quality Assurance Job Description

Knowledge, Skills and Abilities-Quality Assurance Job Description

Quality Assurance Job Description

 to lead, manage and develop the Quality Assurance team in line with our company targets for employee engagement


 to set, monitor and manage the achievement of team targets by allocating resources appropriately


 to drive through the implementation of a comprehensive programme of operational risk management initiatives across the company


 to develop and maintain effective working relationships with key senior stakeholders and education sector contacts, key partner organisations and other awarding bodies to exchange best practice


 to maintain an up-to-date knowledge of developments in education, with particular reference to quality improvements and assessment

 to have responsibility for ensuring the appropriateness and confidentiality of the external assessment design process

 to have responsibility for the analysis and evaluation of the operation of external assessments

 to have responsibility for the statistical analysis and evaluation of the effectiveness on external assessments

 to have responsibility for the Centre approval criteria and effectiveness of the process

 to provide feedback on business cases for new products and changes to existing products based on independent check and challenge of the proposals


 to have overall responsibility for operations of the internal assessment process (External Moderation/Verification)

 to have overall responsibility for the performance of External Contractors in terms of quality assurance of our products and promotion of exceptional customer service within centres.


 to have overall responsibility for external quality assurance arrangements for all products

 to have overall responsibility for the operation and effectiveness of investigations in line with the Malpractice/Maladministration policy

 to be a member of operational project steering groups for companywide projects

 to be a member of the Change Advisory Board for reviewing and agreeing IT developments



 to identify and maintain an up to date Business Continuity Plan for the Quality Assurance team

 to identify and monitor achievement against a team operational plan based on the company Business Plan


Expect any Manager to...

 lead on specialist cross-organisational projects as required

 contribute to cross-organisational issues and the achievement of organisational objectives

 contribute to the achievement of the key themes of the Business Plan through application of our virtuous circle

 manage performance in line with our values

 support and develop individual team members

 carry out other tasks in line with your position or skills

..and we’d expect every single member of staff to…

 deliver exceptional customer service to all customers, both internal and external

 improve the performance by seeking new business opportunities and continually reviewing and implementing improved working practices and processes

Qualifications & Experience

 Solid line management/staff supervision experience

 Risk assessment experience

 Project management experience

 Budget management experience

 Educated to at least degree level or equivalent

It would be even better if you also had:

 Holder of a recognised quality or audit qualification













 Knowledge of assessment in an educational context

 Knowledge of quality assurance procedures and issues within an education context

 Experience of working in an educational environment

 Experience of working in a similar/comparable role

 PRINCE2 Foundation qualification


Skills & Knowledge

 Excellent telephone manner

 Excellent written and oral communication skills, including good grammar and spelling

 Demonstrable word processing, data entry, spreadsheet and email skills

 Excellent report writing skills

 Excellent presentation skills

It would be even better if you also had:

 Knowledge of current developments in education

 Negotiation and influencing skills

 Inspirational leadership and motivational skills






Abilities & Behaviours

 Ability to work in a way that demonstrates our company competencies

- Delivering Excellence

- Striving to Improve

- Thinking Positively

- Understanding Self and Others

- Thinking & Decision Making

- Facilitating Change

- Managing Performance

 Ability to develop and maintain working relationships, including networking, with a range of contacts, including at a senior level

 Ability to identify and act upon business opportunities

 Ability to identify and act upon business opportunities

 Ability to travel extensively, including regular overnight stays

 Ability to be resilient

It would be even better if you also had:

 Sense of humour!!

 to act as a key point of contact with Qualifications Regulators


 to have responsibility for the maintenance of a suite of quality policies related to the regulatory authorities regulatory criteria


 to have overall responsibility for external Qualifications Regulators audits and self assessment and the implementation and achievement of the action plans arising from these


 to have overall responsibility to manage the reporting of companywide performance against regulatory conditions


 to draw up, control and manage the Quality Assurance team budget


 to lead and direct operational teams in relation to formal awarding organisation’s continued compliance with regulatory requirements