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"I couldn`t put it down from start to finish...Some of these stories are fascinating, some sad and some just downright funny. I thoroughly recommended it anyone whether interested in Human Resources or not!"
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If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.
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You`ll be the public face of the company greeting a wide range of visitors.
You are required to perform a full range of reception duties including answering the switchboard; record keeping; administrative and clerical work.
1. To answer the telephones and to greet visitors.
2. To open the mail and distribute to staff. To handle the external despatch of mail, keeping a record of postage costs.
3. Keep reception area presentable and attractive, ensuring leaflets and posters on display are up to date.
4. To assist management with preparing letters and supplies ordering, as required.
1. Knowledge and experience of office routines and systems.
2. Experience of telephone switchboards.
3. Developed inter-personal skills, i.e. the ability to deal diplomatically with a wide range of people.
4. Ability to work effectively as part of a small team.
5. Ability to work effectively under pressure.
6. Methodical approach to compiling reports.
7. Keyboard skills. Knowledge of Word and Excel an advantage.</li>
Receptionist job description