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"I couldn`t put it down from start to finish...Some of these stories are fascinating, some sad and some just downright funny. I thoroughly recommended it anyone whether interested in Human Resources or not!"

 

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Sales Assistant Job Description

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Job Summary

Main responsibilities-Sales Assistant Job Description

Knowledge, Skills and Abilities-Sales Assistant Job Description

Sales Assistant Job Description

The shop sells a broad range of books, videos, audio tapes, gifts and related merchandise.

To implement and maintain the highest standards of customer service  and operational effectiveness

To drive sales by creative and imaginative merchandising skills

To practise entrepreneurial and commercial flair to maximise sales

Minimise “Out of Stocks” whilst tightly controlling stock by improving “stock turn”

To accomplish annual budgeted sales, stock and costs

To offer and demonstrate exceptional standards of Customer Service

 

To provide customers with accurate and up to date information about the products

 

To operate effectively as part of the Retail team, actively seeking to promote and improve the business

 

To deliver a high level of operational effectiveness in accordance with Retail best practice

 

Carry out routine counter sales using a PC driven till, handling cash, cheque & credit card sales.  Banking cash on a daily basis.

 

To maintain a clean and safe working environment in accordance with Health and Safety guidelines

 

To be vigilant and aware of security issues; operating shop security systems such as alarms, CCTV etc

 

Outstanding Customer Service skills

 

To have a friendly, enthusiastic, professional and customer focused approach

 

A passion and genuine enthusiasm for retail and selling

 

The ability to interact and work successfully within a well established team

 

Flexible - able to work weekends, bank holidays and to cover at other sites if necessary

 

Experience in a customer orientated environment

 

Ability to work using initiative and unsupervised

 

Numerate, with experience of cash handling

Excellent communication and interpersonal skills

 

The ability to learn quickly and willing to be developed in all areas of the business

 

Attention to detail.

 

Liaise closely with local supervisor - and agree working patterns which provide cover at all times required

 

Assist in regular stock control activity and stock replenishment

 

Order new releases and replenishment stock from suppliers

 

Receive and process supplier deliveries

 

Implement and maintain stock displays and merchandising

 

Maintain and utilise information provided by the retail EPoS system

 

Keep fully abreast with priority activities and campaigns and key initiatives

 

Effectively liase and communicate with line Managers, providing regular information on sales activity

 

 

 

 

Use available resources to improve and extend knowledge of products and forthcoming releases

 

To be willing to undertake any development training