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To provide a comprehensive range of beauty treatments to our customers
Offering a comprehensive Beauty Therapy service to clients whilst ensuring an exemplary customer service is provided to company standards, these include service and technical standards.
To build a regular client following and promote repeat bookings to ensure targets are achieved.
To ensure that customers are accommodated when staffing levels are low, maintaining a seamless service to clients and ensuring targets are maintained.
Professionally representing 3rd parties in order to protect their brand.
To build a regular client following and promote repeat bookings.
To partake in salon promotional events in order to promote products & services of the salons to a wider audience.
To attend internal and external courses to ensure that the service offering remains up to date and current within the Beauty Therapy industry.
Attend development days to ensure that industry best practice is adhered to.
To be able to offer a full range of services to customers at all times.
Health, Safety and Risk
Work within H&S guidelines ensuring all processes are followed to provide a safe working environment for colleagues, clients and self.
Beauty Therapy Qualification. ( NVQ Level 3 or Equivalent) is essential.
Previous Salon or spa experience is essential.
In depth technical knowledge of all treatments and therapies.
Proven retail sales success.
Experience of working in a target driven environment.
Prior experience of working with premier Spa is an advantage.
Excellent customer service skills.
Ability to adapt to day to day variations of service offering.
Ability to communicate clearly and confidently with others.
Additional Key Requirements of the Role
Must be willing to work between all salons as required
Must be willing, where required & operationally feasible, to help out with other salon duties ( i.e. reception, stock etc)
To be able to follow postural advice to ensure muscular skeletal conditions are avoided
Have the ability to communicate with a variety of nationalities and ethnic background
Able to treat both men & Women
Salon Therapist Job Description