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Team Leader Job Description

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Job Summary

Main responsibilities-Team Leader Job Description

Knowledge, Skills and Abilities-Team Leader Job Description

Team Leader Job Description

This position is a middle managerial level in the Company, supervises one of the sales teams and is

responsible for overall team performance.

 

The team leader leads a group of 3-6 sales staff.

Suggest, assist in identify, setting up sales strategy

 

Set up sales plan in order to archive sales target required by the company. Detailing sales action plan to ensure that the target will be achieved on a monthly, quarterly and annual basis.

 

Support, motivate staff member to achieve individual and team target

 

Supervise daily work of sales staff

 

Liaise closely with HR department in solving daily HR issues including discipline compliance, work attitude, etc.

In this case for a sales team

The sales team leader should possess the

 

following qualities:

 

University degree, fluent in English, good level of common office

software

good communicator, strong sales skill with proved track record

leadership skill: medium

“pursuative”, “persistant”, result oriented

problem solving skill: intermediate

solid knowledge and experience in freight forwarding

Build up good relationship with service provider in the responsible field

 

 

Negotiate or assist in negotiation with key services providers in order to improve

the pricing (cost structure)

 

Monthly, Quarterly and Annual Market update report on new services,

competitors, business opportunities, etc

 

Work closely with other job functions in the company to improve overall services level

 

Immediate reporting of important issues (service, operational, HR) to direct senior

level, propose solutions where possible

 

Handling of key accounts, prospects

 

Other duties reasonably relating to this position

 

 

Authorities

Propose, suggest, assign (as applicable) sales target, jobs

responsibilities for each staff member

 

Staff performance appraisal, suggest rewarding, punishment,  propose staff dismissal when applicable

 

Request additional staffing and other resources to achieve common goals and objectives

 

Request other job functions to improve service for the purpose to improve customer satisfaction justifiably.

 

Participate in job interview of applicants, contribute in making decision to take in successful candidates