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Team Leader Job Description
This position is a middle managerial level in the Company, supervises one of the sales teams and is
responsible for overall team performance.
The team leader leads a group of 3-6 sales staff.
Suggest, assist in identify, setting up sales strategy
Set up sales plan in order to archive sales target required by the company. Detailing sales action plan to ensure that the target will be achieved on a monthly, quarterly and annual basis.
Support, motivate staff member to achieve individual and team target
Supervise daily work of sales staff
Liaise closely with HR department in solving daily HR issues including discipline compliance, work attitude, etc.
In this case for a sales team
The sales team leader should possess the
University degree, fluent in English, good level of common office
good communicator, strong sales skill with proved track record
leadership skill: medium
“pursuative”, “persistant”, result oriented
problem solving skill: intermediate
solid knowledge and experience in freight forwarding
Build up good relationship with service provider in the responsible field
Negotiate or assist in negotiation with key services providers in order to improve
the pricing (cost structure)
Monthly, Quarterly and Annual Market update report on new services,
competitors, business opportunities, etc
Work closely with other job functions in the company to improve overall services level
Immediate reporting of important issues (service, operational, HR) to direct senior
level, propose solutions where possible
Handling of key accounts, prospects
Other duties reasonably relating to this position
Propose, suggest, assign (as applicable) sales target, jobs
responsibilities for each staff member
Staff performance appraisal, suggest rewarding, punishment, propose staff dismissal when applicable
Request additional staffing and other resources to achieve common goals and objectives
Request other job functions to improve service for the purpose to improve customer satisfaction justifiably.
Participate in job interview of applicants, contribute in making decision to take in successful candidates