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To obtain meetings to an agreed and acceptable level of both quality and quantity for the companys new business consultants and to maintain an acceptable level of meetings held as a ratio to meetings made as defined by the company from time to time.
Phone and talk to decision-makers from information supplied from the company database
Explain products, services and prices, and obtain a meeting.
Obtain customer information such as name, address, and payment method, and enter orders into computers
Record names, addresses, purchases, and reactions of prospects contacted
Maintain the relevant diary systems for the department and the consultants.
Communicating all meetings made, meetings confirmed, meetings cancelled and meetings moved with the consultants as laid down in the department procedures.
Advise the data management section of all necessary information to maintain the database in an accurate state.
Adjust sales scripts to better target the needs and interests of specific individuals
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards
Answer telephone calls from potential customers who have been solicited through advertisements.
Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
Conduct client or market surveys in order to obtain information about potential customers.
Sales and Marketing - Knowledge of principles and methods of selling, demonstrating and promoting products or services.
Customer Service - Knowledge of principles of customer care.
Experience of telephone cold calling business to business
At least ONE YEAR sales experience necessary, i.e. business to business, face to face
Active Listening - Paying full attention to what other people are saying, asking questions of clarification.
Speaking - Clear, confident communicator
Written word ability to communicate trough scripts to potential customers
Influencing-ability to influence the decision making of others
Computer literate- Ability to utilise compuetr systems to record and manage data.
Ability to working to set targets/objectives.
Persistent and determined!
Telemarketer job description [end]
Telemarketer job description