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If you want an HR text book this book is probably not for you. If you want a unique insight into some of the weird and wonderful true stories that happened during a twenty year career in Human Resources it is.
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Therapist Job Description
This one is for a Beauty Therapist if you want other therapist jd`s search left in menu
To carry out treatments to an excellent standard and ensure the highest industry benchmark in customer care and services at all times.
• To comply with rules and regulations contained in the company handbook
• To maintain a well groomed and immaculate appearance throughout the working day
• To comply with timekeeping and attendance policies
• To actively participate in training and development programmes and maximise
opportunities for self development
• To continually promote the sale of beauty products in conjunction with beauty services
• To record details of all treatments provided for each client
• To take responsibility for ‘professional’ stock control
• To maintain a high level of knowledge which will enhance the clients
• To demonstrate a service attitude that exceeds expectations
• To understand and anticipate clients needs
• To be attentive to clients needs at all times
• To accurately and promptly fulfil clients requests
• To ensure that the time the client spends at goes beyond their expectations
Health, Safety & Security
• To ensure the highest standards of hygiene, cleanliness and tidiness
• To comply with all health, hygiene, COSHH and fire safety policies and regulations
• To comply with client confidentiality and data protection regulations
• To ensure all security incidents and accidents are recorded appropriately and reported to the Team Leader/ Spa Host promptly
• Must hold a recognised beauty qualification including NVQ 2, NVQ 3, BTEC, ITEC, CIDESCO, CIBTAC or IHBC
Essential Experience, Skills and Qualities
• A minimum of two years experience working as a beauty therapist in a salon environment
• Excellent communication skills in order to maintain high levels of customer care and service
• Strong organisational and time management skills to ensure the smooth running
• Ability to work well both as a team member and individually to meet daily priorities
• To understand the theory underpinning treatment procedures and have a comprehensive knowledge of the product brands
• Ability to make and maintain strong relationships with clients to encourage repeat bookings
• Enthusiastic and highly professional with a pleasant manner towards clients and colleagues
Desirable Qualifications and Experience
• A current Health & Safety or COSSH Certificate
• Current qualifications in holistic therapies such as Aromatherapy, Reflexology, Hot Stone Therapy, Reiki and Indian Head Massage
• Product training and knowledge of using Elemis, Jessica, CACI, Fake Bake/St Tropez