essential

 

Ability to demonstrate a creative flair

 

Communicates, orally and in writing, in a clear, concise and effective manner

Knowledge of user experience design, website design or interface design

 

 

Presentation skills

 

Attention to detail

Ability to work as a member of a team

 

Ability to be flexible and manage own time

 

 

 

 

 

 

 

 

 

 

 

 

 

desirable

Ability to structure information

Understanding of user experience design, website design or interface design

Ability to develop and maintain good relationships with clients

Understanding of project processes

Ability to use web authoring tools and interface planning tools , for example Dreamweaver, CSS, HTML, Visio

 

 

Experience

 

 

Experience of researching and planning a website, web application or other user interfaces

 

Experience of working to deadlines

 

Experience of managing own time effectively desirable

 

Experience of dealing with clients and stakeholders (e.g. target users)

 

Experience of designing and/or developing websites

 

Experience of working in a project environment

 

Has written reports and/or specification documents

 

Hands on experience of the production process (e.g. interface planning, graphics programming,

HTML

 

 

 

 

 

 

 

 

 

 

 

 

 

Competencies

 

developing good customer relationships

 

Presents a good image of the company to the customer

Remains polite and calm at all times

Builds trust by always doing what they say they will do

Builds rapport by showing a real interest in the project, the customer and their business

 

 

Communicates effectively, appropriately and in a timely fashion

Makes sure they understand the customer’s needs

Communicates with the client using their language, avoiding unnecessary jargon and explaining technical terms appropriately

 

developing effective solutions

Identifies what information is needed and proactively researches and gathers that information

 

Checks with the web producer and lead developer to ensure analysis is correct and appropriate

 

Develops innovative, realistic solutions to challenging problems, reusing existing material wherever appropriate

 

Works with others to ensure appropriate expertise is used to develop the best possible solutions

 

Ensures proposed solutions meet the needs of the client and the users and will work in their environment

 

Always looks for ways to improve processes, products and customer service

 

delivering results

 

Completes work on time, within budget and to agreed requirements

 

Ensures output is fit for purpose and right first time

 

Checks to ensure that corrective actions have been carried out

 

Ensures they understand what is required of them, plans work accordingly and raises any issues in a timely fashion

 

Ensures appropriate project and quality control processes are followed

 

Manages change cost-efficiently and in a way that is acceptable to the client

 

self motivation and adaptability

Has a ‘can do’ attitude, overcoming problems as they arise

Prepared to put in the extra effort when needed to meet challenging targets

Perseveres and maintains high levels of performance when dealing with difficult or dull work

Manages own work and motivations

Deals positively with change and uncertainty

Continuously works to improve own skill and knowledge

Open to feedback and opportunities for personal improvement

Open to new ideas, processes and technologies